Education Survey – Wright Way Tech

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Educational Input Survey

Your INPUT matters more than you know

Please let us help you by answering a few questions about what your school is doing for IT Services!

Name(Required)

First Last

Phone(Required)

Email(Required)

Enter Email Confirm Email

Which School are you associated with?(Required)

Do you currently employ in-house IT Staff?(Required)

Does your school currently have an IT provider?(Required)

Yes

No

If so are you happy with your current provider? If not what do you wish you could change?

If you can be specific please check off the services your current IT provider is responsible for.(Required)

Network Setup and Management: IT providers help schools establish and maintain their network infrastructure, including wired and wireless networks, routers, switches, and firewalls.

Hardware and Software Support: IT providers assist with the installation, configuration, and troubleshooting of computers, laptops, servers, printers, and other hardware devices. They also provide support for software installation, updates, and licensing.

Help Desk and Technical Support: IT providers offer help desk services to address technical issues faced by teachers, staff, and students. They provide remote or on-site support to resolve hardware, software, or network-related problems.

Data Backup and Recovery: IT providers implement backup solutions to ensure the school's critical data is regularly backed up and can be recovered in case of data loss or system failure.

Security Solutions: IT providers help schools protect their data and network infrastructure by implementing security measures such as firewalls, antivirus software, intrusion detection systems, and content filtering.

Cloud Services and Virtualization: IT providers assist schools in leveraging cloud computing services for data storage, collaboration tools, email services, and virtualization solutions to optimize resource utilization and enhance flexibility.

IT Infrastructure Planning and Implementation: IT providers work closely with schools to assess their technological needs and develop IT strategies. They assist in the planning, procurement, and implementation of new IT infrastructure, including servers, storage systems, and network upgrades.

Technology Training and Professional Development: IT providers often provide training sessions and workshops to help teachers and staff improve their technology skills and effectively utilize educational software and tools.

IT Consulting and Project Management: IT providers offer consulting services to guide schools in making technology-related decisions, developing technology plans, and managing IT projects.

IP Phones and Telecommunications

Email Management or Email Server Provider

Website Design or Management

Printer Servicing/Repair

Please provide a brief description of other IT services offered by the provider. that may not have been listed.

How often does the IT provider visit the school premises for maintenance or support?

What is the approximate annual cost or fee paid to the IT provider for their services?(Required)

Are there any additional charges or fees for specific IT services or support?

For example IP Phone Services or Security Services.

Does your provider charge labor hour costs on top of their maintenance contract?

Comments

Please let us know what's on your mind. Is there anything specific your looking for from an IT provider? Have a question for us? Ask away.

Contact

Contact us:

Phone: 1 (580) 350 – 3099

or

Email : support@wrightwaytech.com

Working Hours

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Tuesday 8:00 – 5:00
Wednesday 8:00 – 5:00
Thursday 8:00 – 5:00
Friday 8:00 – 5:00
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